KITO EDL Series Dual Speed Push Button Pendant
KITO PWB is conducting a Pendant Replacement Campaign for the KITO EDL Series Dual Speed Push Button Pendant associated with the following identification:
- Product models
EDL – 10ST, 16ST, 18ST, 24ST, 48ST
- Pendant item code
- Date of manufacture
22nd March 2022 – 17th March 2023
- Sold dates
20th June 2022 through 18th May 2023
- Sold at Authorised KITO dealers and distributors nationwide
Product can be identified by the Lot Number and Serial Number stamped on the hoist nameplate.
The following hoist models with the Lot Number and Serial Number as listed below are affected by this recall:
|Model||Lot No.||Serial Number|
What is the defect?
After operation of hoist in dual speed mode, the push button switch may stay engaged in low speed operation even after operator has released the switch.
What is the hazard?
Operators, bystanders, and other equipment can be compromised, and risk may occur.
What to do?
Identify any affected units and stop using the hoists immediately. Contact KITO PWB on 1300 792 262 to organise a corrective action. There are two options provided to rectify the situation:
- Distributor or end user may send the hoist to us, we will remove, fit, and replace a new pendant for the hoist and return the product within a reasonable time frame.
- Alternatively, distributor or end user may engage their own technician to fit a replacement pendant (which will be supplied free of charge), and a reasonable reimbursement cost will be provided up to $75.
We regret any inconvenience this may cause you, but we are initiating this action in the best interest of the operators/end users’ safety and customer satisfaction with our products.
For further information, please refer to the mandatory recall notification.
If you have any questions, please contact our Customer Service team on 1300 792 262 or email [email protected].